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  Antique sterling silver specialists. American and English silver, Tiffany, Jensen and more.

Flatware, silverware, hollowware, complete sets, rare items, serving and accessories.

Leonce Antiques & Consignments ~ 125 Post Road East, Westport, Connecticut 06880
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Shipping & Returns

Shipping policy
All items are shipped within 2 to 3 days of order confirmation.
Items will be shipped via UPS.

Shipping for all furniture and larger items is not the responsibility of Leonce Antiques. Items will be available for local pickup or pickup by delivery company arranged by customer after payment is cleared. These items are clearly marked with a *Note in their description.

Condition:
All of our antiques are cleaned before item is shipped to you.
Leonce Antiques is liable for the condition of antiques stated in item descriptions.

Returns & exchange policy:
As a customer of the Leonce Antiques, you have 7 days upon receipt of a purchase to return or exchange any item.
The customer will be responsible for the return shipping costs.
Returns will be less our shipping and handling charges.

Shipping errors:
When it is obvious that Leonce Antiques has made an error as in:
Item was shipped to someone else's order.
Item received was something other original order.

Please send back the shipment and we will gladly exchange or refund it. We will refund or credit you the shipping and handling charges in returning the items to us. Please include copies of your shipping receipts to us with the returned package.

Note: If you place an order with us for place settings or other pieces and they don't match your set's pieces, this is not considered by us a mistake on our part. We try our very best to always help our customers when ordering to match as closely as possible to make sure that the pieces we send will match the pieces in the customer’s original sets. Unfortunately, it's not always possible to accomplish this due to several reasons:

Our customers don't always know the exact measurements of the pieces when placing an order.
Many customers indicate dinner size, but often is not always the correct size. Most patterns have 3 sizes: dinner, place or luncheon.
Variations in sizes and weight are common with pieces, especially in certain patterns.

A small minority of customers demand that all pieces be 100% identical to each other. Often with older sets it's virtually impossible to achieve this. We accept returns for any reason. But we can only refund the original purchase price less shipping and handling.

Placing orders:
Orders can be placed by Phone, Online, or in person.
We accept Visa, Mastercard, and Paypal. Our delivery schedule is shown above.
Orders paid for by check or money orders will be delayed until the check clears the bank.
Our online ordering system is not directly on line. Our instore data base will take precedence over any errors in our online database.  

Although our online inventory is updated several times per week, we do not guarantee that all items will be in stock to fill web orders.  Currently, we can only guarantee orders taken over the phone by our friendly salespeople.

All prices on any of these related sites are subject to change without notice.

We will ship anywhere in the U.S.  Overseas orders require individualized shipping charges and different insurance pricing structure. 

Shipping Charges:
Orders will be shipped through UPS service.
Shipping charges are based on weight of products and destination.

Handling charges:
UPS is now charging a $40 Brokerage Fee plus customs on any package going out of the USA ground shipping.

 
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Not responsible for typographical errors.
Leonce Antiques & Consignments © 2007